Verizon Wireless

Verizon Wireless’ Wilmington call center is expanding and will hire 150 new full-time customer service professionals as part of its plan to expand its operation and support increased demand for its wireless products and services.  The company plans to hire approximately twenty-five new employees per month through November 2008.  Verizon Wireless currently employees more than 1200 people in the Wilmington area in their customer service, information technology, training and financial services departments; it also has two full-time employees and two interns in the fitness center.

“Our customer service team helps us deliver on our commitment to provide an exceptional experience for our existing customers and the new ones we plan to add this year nationwide,” said Human Resources Manager Rob Clayton. “We have been very pleased with the talent pool in Wilmington.”

Clayton also commented that he started eleven years ago as a customer service representative and has since advanced to his current position in management.

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